Do you have any questions?

Please read questions below and if you can not find your answer, please send us your question, we will answer you as soon as possible.

F.A.Qs

How to ship?

Shipping:   

Delivery Time: ~3-5 Business days

Shipped By DHL /UPS/FedEx/TNT

depending on the countries, cost and custom clear

For some countries (e.g. South of America), will be sent by EMS or Special airline, for easier custom clear / lower import tax.

No worry! We are experienced!

Payment

We accept payment by Paypal, T/T or Western Union.

Please confirm the shipping address is the same with your Paypal account, we send the order to Paypal confirmed address only. 

Tax and Duty

Our price does NOT include the Tax or customs fees at your side, for most EU countries, VAT can be paid in advance (Please contact us in that case), the order will be sent by DPD or Parcelforce, it takes 8-15 days delivery. Read more to learn about tax or custom fees.

Warranty

I, Warranty time:

1)We offer 1 year warranty 

Simply send them back to our factory, we will repair for free within the warranty period besides:

(a) any willful modification, alteration or repair in any way made to any part of the product by any persons other than the Company; or
 

(b) any damage caused by misuse, misapplication of electricity, malicious acts, negligence, inflow of any liquid or dirt, accident, natural calamities, or physical force.

2) How to share the shipping cost?

  A, Within 1 year, buyer pay the shipping cost for returns, while we are responsible the shipping cost from our factory to you after the repair.

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